Cisco

Intrado Authorized Partner

YOUR GO-TO
CISCO PROVIDER

CISCO SOLUTIONS, EQUIPMENT AND SUPPORT-
ALL FROM A SINGLE PROVIDER YOU KNOW AND TRUST

West is a leading provider of Cisco-based unified communications and collaboration solutions. Through  rigorous testing and validation processes, our team has demonstrated the ability to deliver superior services and support, earning several elite Cisco certifications and awards.

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We Deliver Cisco Solutions the way you want

While our specialty is hosted cloud services, we can deliver services the way you want them - hosted, on-premises or hybrid. West provides a wide variety of Cisco collaboration solutions, including:

  • Cisco HCS (as part of VoiceMaxx CE)
  • Cisco BroadCloud / Webex Calling (VoiceMaxx Cloud Calling)
  • Cisco HCS for Contact Center (as part of Cloud Contact CE)
  • Cisco Cloud Connected Audio (CCA-SP)
  • Cisco Webex Meetings
  • Cisco Webex Calling
  • Cisco Webex Teams and Webex Teams Hybrid
  • Cisco Jabber
  • Cisco Collaboration Meeting Rooms (CMR)
  • Cisco Webex Boards
  • Cisco Unified Workspace Licensing (CUWL)

West's proven ability to deliver Cisco-based solutions has earned us a top spot in several areas:

  • The world's leading Cisco Webex provider
  • The world's leading Cisco CCA-SP provider
  • The world's leading Cisco Webex Teams provider
  • The leading Cisco HCS provider in North America

West has achieved multiple Cisco Powered Service designations:

  • The world's first certified Cisco Webex Teams Service Provider
  • Cisco Powered Managed Business Communications
  • Cisco Powered UC as a Service Based on HCS
  • Cisco Powered Contact Center as a Service Based on HCS
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Gold Certified
Master Specialized in Collaboration
Solution Partner

West was also awarded with the title "2017 Cisco Service Provider of the Year" for the Americas region by Cisco.

Leading the way in UCAAS

Gartner has ranked West a Leader in the Unified Communications as a Service (UCaaS) Magic Quadrant for six consecutive years, specifically citing VoiceMaxx CE, which includes Cisco HCS, as our lead UCaaS offer.