Automated Conferencing

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Optimizing Your Conference Calls


Reservationless-Plus is a reliable solution that does not require reservations or operators. You have the ability to control your conference commands with a touch of a button from your telephone keypad. You receive customizable features and you can select from a variety of languages specific to your region for your system prompts. In addition, use InterCall Online to manage your account and conference calls online.


With Reservationless-Plus conferencing you will receive a simple and convenient solution to create better connections.

  • Consistency: Receive permanent dial-in information for all of your calls.
  • Convenience: No reservations, operators or time limits.
  • Ease-of-Use:Control your conference commands from your telephone keypad.
  • Customization:Tailor all of your calls or just one call to your needs.
  • Quality: Use West's high-quality, on-demand audio services to communicate and interact with people all across the globe in real time.
  • Support: Rely on West's systems and our 24/7 global support to keep your meeting participants connected regardless of their location.
  • Online Account Management: Go to to manage your account and calls.


  • 1 No contract or commitment
  • 2 Post-Conference summary reports
  • 3 Customizable codes
  • 4 Dial-in numbers from around the world (international)
  • 5 For a full list of features click here


  • Schedule, start and manage your meetings online with Call Manager

  • Start meetings from your iPhone, Android or Blackberry with our mobile apps


We're glad you're here!

If you have any questions we want to get them addressed. In certain cases specific pricing information is available. However, due to many considerations including your existing environment and technical requirements you can Contact Us any time for a custom quote.

We look forward to being of your assistance!


  • 1 Give your participants the date and time of your conference call, your dial-in number, conference code, security passcode, if this option is enabled.
  • 2 Al the specified time, dial your Reservationless-Plus dial-in number.
  • 3 When prompted, enter your conference code followed by #.
  • 4 When prompted, press * to identify yourself as the leader, then enter your leader PIN followed by #.
  • 5 Press 1 to begin your conference or press 2 to change your default conference options
  • 6 If the security passcode option is enabled you will be prompted to enter the passcode at this time.


  • 1 At the specified time, dial your Reservationless-Plus dial-in number.
  • 2 When prompted, enter your conference code followed by #.

Telephone Keypad Commands

*0Operator assistance - conference
00Operator assistance - individual
*1Dial-out to a participant- leader only
*2Begin/end conference record - leader only
#2Leave and join a now conference
*3Change entry/exit method (recorded names, tones, silence) - leader only
*4Private roll call
*5/#5Mute/unmute all lines except leader's- leader only
*6/*6 OR *6/#6Mute/unmute your own line
*7/#7Lock/Unlock conference (including operator) - leader ony
*8Allow/disallow conference continuation - leader only
*9Start/join sub-conferencing
11Third-party conference start - bypass hold music to start call as leader
*31Change leader entry/exit announcement - leader only
*51/#51Lecture mode on/off - leader only
*60/#60Music on hold off/on
#64Return to leader account menu
#99Disconnect all lines except leader's- leader only
*#Private participant count
**List available keypad commands

Please Note: The above commands may not be enabled on your account.