Automated Conferencing

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Reservationless-Plus is a reliable solution that does not require reservations or operators. You have the ability to control your conference commands with a touch of a button from your telephone keypad. You receive customizable features and you can select from a variety of languages specific to your region for your system prompts. In addition, use InterCall Online to manage your account and conference calls online.


With Reservationless-Plus conferencing you will receive a simple and convenient solution to create better connections.

  • Consistency: Receive permanent dial-in information for all of your calls.
  • Convenience: No reservations, operators or time limits.
  • Ease-of-Use:Control your conference commands from your telephone keypad.
  • Customization:Tailor all of your calls or just one call to your needs.
  • Quality: Use West's high-quality, on-demand audio services to communicate and interact with people all across the globe in real time.
  • Support: Rely on West's systems and our 24/7 global support to keep your meeting participants connected regardless of their location.
  • Online Account Management: Go to to manage your account and calls.


  • 1 No contract or commitment
  • 2 Post-Conference summary reports
  • 3 Customizable codes
  • 4 Dial-in numbers from around the world (international)
  • 5 For a full list of features click here


  • Schedule, start and manage your meetings online with Call Manager

  • Start meetings from your iPhone, Android or Blackberry with our mobile apps


  • 1 Give your participants the date and time of your conference call, your dial-in number, conference code, security passcode, if this option is enabled.
  • 2 Al the specified time, dial your Reservationless-Plus dial-in number.
  • 3 When prompted, enter your conference code followed by #.
  • 4 When prompted, press * to identify yourself as the leader, then enter your leader PIN followed by #.
  • 5 Press 1 to begin your conference or press 2 to change your default conference options
  • 6 If the security passcode option is enabled you will be prompted to enter the passcode at this time.


  • 1 At the specified time, dial your Reservationless-Plus dial-in number.
  • 2 When prompted, enter your conference code followed by #.

Telephone Keypad Commands

*0Operator assistance - conference
00Operator assistance - individual
*1Dial-out to a participant- leader only
*2Begin/end conference record - leader only
#2Leave and join a now conference
*3Change entry/exit method (recorded names, tones, silence) - leader only
*4Private roll call
*5/#5Mute/unmute all lines except leader's- leader only
*6/*6 OR *6/#6Mute/unmute your own line
*7/#7Lock/Unlock conference (including operator) - leader ony
*8Allow/disallow conference continuation - leader only
*9Start/join sub-conferencing
11Third-party conference start - bypass hold music to start call as leader
*31Change leader entry/exit announcement - leader only
*51/#51Lecture mode on/off - leader only
*60/#60Music on hold off/on
#64Return to leader account menu
#99Disconnect all lines except leader's- leader only
*#Private participant count
**List available keypad commands

Please Note: The above commands may not be enabled on your account.