Connections are metered on a per minute, per connection basis. The actual rate depends on volume and call type. We are very competitive and would be glad to provide a custom quote.
International
Rate for International Toll-Free (ITFS) or International Local (ITL) dial-in are calculated by adding the surcharge for the base rate. Surcharges vary by country so Contact Us to learn more about specific countries you anticipate having participants dial in from. This allows us to customize a plan for you.
Features:
| Encore Replay | $15 per day |
| Encore Report (Basic Encore Transcription) | $100 per report |
| Transcription Priority (24 hours after the call) | $70 per 15 minutes of call time |
| Mp3 | $20 |
| Specialized Operator | $300 |
| Participant List (3 pieces of info) | $80 |
PRICING DEFINITIONS:
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Encore replay:
These connections are metered at the same per minute, per connection rate as the live call. If the daily usage exceeds the $15 daily minimum that is the amount which you will be billed.
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Basic Encore transcription:
This is the report that is sent of who called in when the replay expires including up to 3 pieces of information. You can either get these weekly or at the end of the replay whichever you prefer.
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Call Transcription:
This service is metered per 15 minutes of call time so for an hour long call this would result in 4 units. Faster turnaround times are available which we can discuss at the time of reservation.
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Mp3:
An Mp3 file of the audio recording is sent to your email after the call concludes
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Specialized Operator:
These are our most tenured operators with the most experience of any on the call center floor capable of handling any event type. So if you’re having a high-profile call, you’re going to want the more experienced operators. If someone requests a specific operator, this charge would be applied as well.
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Participant List:
When participants dial in they’ll be greeted by a live operator who will capture information from them and connect them to the call. We’ll send you a list of whatever information you’d like us to gather within 2 hours of the call concluding.
Participant Registration
The entry process for Direct Event requires participants to enter a passcode. If you need information about who attended ask for Direct Event with Registration. You’ll be supplied with a registration URL that can be distributed to your audience. They will click on that link to register for your meeting at which time they’ll receive an email with their passcode and a unique PIN that they’ll enter when dialing in. Once they enter that PIN the information they populated in the registration page is translated to their audio connection. This way you can automate entry, but still obtain valuable participant data.
Want to know more about the process? Click here for What to Expect