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Learn More About Our Highly Efficient E911 Service
Intrado Life & Safety developed one of the industry’s first E911 service for Dynamic E911 that was jointly developed and tested with Microsoft. We can help guide you through the extensive considerations involved in implementing such a solution with our 10-point checklist and project management. We work to help you navigate the process and represent your interests along the way to ensure the appropriate arrangement is made.
o Teams (Direct Routing)
o Skype for Business on-premises
Intrado’s Value-Added E911 Solution Plug and Play with Intrado’s Emergency Routing Service (ERS):
• No manual provisioning
• Location information extracted during the 911 call and delivered to the appropriate PSAP
• Compatible with all Microsoft certified Session Border Controllers (SBCs) for Teams with Direct Routing
• No additional software or hardware required
• Enhanced security desk notification features for federal regulatory compliance
• On-screen alerts, multi-party emergency bridging, and more
• Consistent user experience for a uniform workflow in a multi-vendor UC environment.
• 911 calls without a location are routed to Intrado’s U.S.-based Emergency Call Relay Center (ECRC)
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If you have any questions we want to get them addressed. In certain cases specific pricing information is available. However, due to many considerations including your existing environment and technical requirements you can Contact Us any time for a custom quote.
We look forward to being of your assistance!
1. Enterprise’s administrator logs in to O365, populates the online LIS database with the enterprise’s location network elements (Ethernet, IP subnets and Wireless Access Points (WAP), and assigns location information. Administrator validates the civic address for all locations so the LIS may deliver location data to Teams.
2. Teams requests the user’s location in 0365, which consists of the BSSID of the WAP, the IP address, and the Ethernet switch port to which the endpoint is physically connected. Once the location request is sent, the online LIS database returns the location of the user back to the Teams client.
3. When a 911 call is made from Teams, the location data obtained by the LIS is inserted in the signaling, in XML PIDF-LO format, and routed to the customer’s Session Border Controller (SBC).
4. The customer’s SBC routes the 911 call with the caller’s location to the ERS. The ERS parses the information and delivers the 911 call and location data to the appropriate PSAP.