Operator Assisted Event Conferencing

Glad you asked! In short, an operator-assisted conference call is a special type of teleconference where a highly trained operator manages various aspects of the call to ensure smooth communication among participants. Usually these calls either have a larger audience size or specific call dynamics that need to customized for added formality. Unlike automated conference…

The short answer is yes, this tends to be the most distinct advantage of using this type of service. Sometimes it is referred to as Attended Audio Conferencing. These calls are monitored and managed by professional operators who are capable of handling various call dynamics. Depending on the need for this service they can manage…

Operator Assisted conference calls is a blanket term for involving an operator to manage a conference call for the purpose of conducting a formal Q&A or just because of its high profile nature and sensitive material. The Investor Relations application of this call type is however very unique so we treat it as such in…

Step 1: Planning We want all Operator Assisted calls that we are involved in to be flawless. You, as the consumer of such service, intrinsically want the same thing. In order to accomplish this it’s important that we understand the steps to the process along with the considerations of each. As experts in the field…

There are so many reasons to use an operator assisted conference call, but we’re going to highlight four of them as categories. A number of factors go into considerations around each one. While there are a number of ways to augment this service with options for sharing video and visual content, having a way to…

We feel that the best way to avoid some of the disasters typically associated with operator assisted conference calls starts with planning and relies on staying connected through every phase of the process. Having a single point of contact ensures a consistent voice to make the arrangements, communicate your expectations, monitor the event, and assist…

These calls are important. It should be an experience, not just a passive technology application that you use to collaborate. We generally refer to these calls as “events” for that very reason. What really allows us to ensure the success of these calls is a personal “concierge” experience at every stage in the process. Having…

Operator Assisted Event Conferencing When it comes to important, high profile, extremely dynamic, conference calls using an audio conferencing service that is fully managed can be better customized and create a more formal experience for everyone. This service type also gives you increased scalability for large events with a team in place to control the…