Fully-Hosted Notification Provider

GroupCast includes instant translation from English to 50+ languages. Simply type your message in English and have it automatically delivered to each recipient in his or her preferred language (includes up to 14 languages for phone delivery and more than 50 languages for email delivery). An innovative qualityassurance feature helps avoid common pitfalls of online translation tools and gives immediate insight into how recipients will experience the message. Optionally, you can fine tune and override translation content.

GroupCast makes it easier to post social media updates more frequently, using the same interface used to send voice, text and email announcements. The result is a social media presence that is regularly updated with timely information using a message that you control. GroupCast allows you to further increase engagement in your social media presence by posting the audio of any phone announcement directly to an embedded player within your Facebook page.

Hands-free updating of contact information saves staff time, improves employee satisfaction, and ensures that every message is on target, which is particularly important in emergency response.

GroupCast is the recognized leader in data integration. Information updates automatically and securely using a variety of integration methods, whether it is basic contact data or an unlimited number of custom fields such as group/activity affiliation, department data, human resources data, and much more. Changes to any data element can also trigger an unlimited number of preset template notifications.

Push notifications directly to a “pop up” on the screens of selected devices. Useful in an emergency to post to all computers in a specific zone.

Streamline deployment and support for large corporations with satellite locations. Authenticate against LDAP-aware data sources. Securely publish list definitions and messages between users.

Quickly send messages and view results using an app that works great on iPhone®, iPod touch®, iPad® and Android® devices. It is now even easier to quickly reach your entire company and your community. Simply log in with your existing GroupCast account and tap to send messages through voice, text and email. All of the lists you are familiar with using through the Web browser interface are automatically available. You can even view reports of deliveries, including real-time results of your active notifications.

Quickly get feedback from your community with surveys delivered through phone and/or web. An unlimited number of questions is supported. You can even randomize the question order to improve statistical accuracy. View the results using the built-in report tools or export results for analysis in other software packages. In addition to full-featured surveys, you can easily capture a simple touch-tone response (e.g., “press 1 if you can volunteer”) and even capture voice responses, for use as a “verbal confirmation.”

Employees can select how and when they are contacted by managing their contact preferences through the web- where they can update contact information, opt in/out of message types, and even review prior messages. The option to select which language preference to view the web-based user interface is also available to employees.

Organizations find GroupCast incredibly easy to learn and to use. The web-based screens have a contemporary feel and the integrated Guide Help is always available to provide tips. Users can also initiate messages through any touchtone phone by entering their PIN and following prompts, or by calling the GroupCast team to manually record and send a message.

The reporting engine allows you to select from dozens of standard reports or build your own based on any available data element. You can even save and schedule custom reports to, for example, send a list of “bad numbers”. Real-time monitoring means you can review the progress of notifications as they happen.

Control how messages are delivered based on notification types (e.g., event reminder, emergency, AM weather closure, transportation notification, survey, etc.) to an unlimited number of contact points (e.g., home phone, cell phone, SMS device 1, SMS device 2, work email, etc.). You can set company wide default behaviors (e.g., call only phone lines 1 and 3 for surveys) and optionally allow changes to be made on an employe-by-employee basis. This helps address complex company specific scenarios.