What is Unified Communications?

Person interacting with a digital tablet displaying a network of connected nodes.

Unified Communications (UC) integrates various communication tools and technologies within an organization, encompassing voice, video, messaging, email, presence information, and conferencing accessible through a unified interface. Key components include voice and video communication, instant messaging, email integration, conferencing, mobility support, unified messaging, and integration with business applications. UC aims to enhance productivity, streamline workflows, foster…

Read More